Lodge Information & Rules
1. Acknowledgement
Berghütte acknowledges the traditional custodians of Thredbo and the Snowy Mountains, the Monero–Ngarigo people. We pay our respects to Elders past and present and their ongoing culture and connections to the land, waters and skies of Thredbo.
2. Health, Safety and Wellbeing
Your health, safety and wellbeing are our top priorities at Berghütte. We believe in creating a safe, respectful and harmonious environment for everyone. All members and associates are encouraged to contribute to creating this safe environment by:
advising the Lodge Managers of any incidents or hazards to ensure Lodge equipment and facilities can be maintained to a safe standard;
ensuring the safe use, handling and storage of any items or equipment in the Lodge;
following all health and safety directions required of you by the Lodge Managers;
disclosing to the Directors any known risks, including medical condition(s) to ensure these risks can be managed and reasonably accommodated for your stay at the Lodge;
immediately advising the Lodge Managers if you or your associates develop even mild symptoms of infectious illness such as COVID-19, cold, influenza or gastrointestinal symptoms. Refer to the Terms and Conditions and Managing an Infectious Illness Procedure for more information on self-isolating, testing and checking out of the Lodge as soon as possible if you or your associates become unwell;
smoking is not permitted on Berghütte premises and an additional cleaning charge of a minimum of $500 is payable for smoking in the bedrooms, balconies or common areas. Smoking is not permitted on the front balcony outside the kitchen or in the car park or gardens if these areas are being used by other members or associates. If you do smoke, please ensure you dispose of your butts into the external bins in the car park.
respecting our communal spaces by keeping them clean and tidy; together we can make sure everyone enjoys a relaxing and safe experience.
3. Berghütte emergency information and first aid
On arrival at the Lodge please make yourself aware of Berghütte’s emergency plans, the nearest emergency exit to your bedroom and the location of emergency evacuation diagrams, meeting points and first aid kits.
First Aid: Lodge Managers are first aiders and can be contacted on 0475 825 291.
Emergencies: If you call 000 also call or sms the Managers on 0475 825 291.
First Aid Kit: Located in the Dining Room
Defibrillator: Located in the Ski Room
Emergency Diagrams: Located behind each bedroom door; please locate your closest emergency exit when you arrive at the Lodge.
Evacuation Meeting Point: Banjo Drive towards Kasees Apartments (turn left corner of Banjo Drive and Lantern driveway).
4. Winter Dining and Communal Cleaning arrangements:
Meals at Berghütte are a cherished tradition where everyone gathers to enjoy good food and great company.
Accommodation rates for Winter include breakfast 7 days a week and dinner 6 nights a week.
Prior to your stay at the Lodge, you must advise the Lodge Managers in writing if you have any dietary requirements. The Chef will do their best to accommodate your request, noting this may not always be possible, especially during peak periods.
Please advise the Lodge Managers in advance if you do not require a meal during your stay, or if you would like to request having guests join us for dinner (subject to availability).
Chef's Night Off is Wednesday night and you will need to make other arrangements for dinner. Should you wish to dine out in the Village, consider making restaurant bookings well in advance during peak season.
During winter our kitchen is a “commercial kitchen” and therefore out of bounds unless you have been given permission by the Lodge Managers.
You are expected to be punctual for meals as follows:
Breakfast is available from 7.30am - 8.30am.
Dinner for Children is at 6 pm. Adults are required to supervise their children during breakfast and dinner and assist in serving, clearing and cleaning up the Dining Room.
If children under 3 require a small portion of a children’s meal please advise the Lodge Managers.
Juniors (ages 14-17) are entitled to an adult meal and they may choose to dine with either the Adults or the Children. Please inform the Chef on your arrival at the Lodge which meal service they prefer, noting that any changes to their chosen meal time during their stay is done in consultation with the Chef.
Dinner for adults is from 7pm- 8.30 pm.
We believe in the value of shared effort. All members and associates are expected:
during meal times, to assist in the serving and clearing of meals including all crockery, cutlery and glasses.
outside of meal times, to use the kitchenette dishwasher to clean your glasses, mugs, crockery and cutlery. Alternatively, these can be returned to the designated area in the Dining Room. As much as possible, please clean and put away your items by using the kitchenette dishwasher, especially on Wednesday evenings when there is no dinner service.
to keep communal living areas clean, tidy and free of personal belongings.
to ensure children and adults with special needs are supervised by a parent or carer at all times.
During Winter, fridges are available for your beverages and a small supply of food in the Dining Room and the basement off the games room. Please ensure you only consume the food and drinks you have brought with you to the Lodge and please ensure you take these with you or dispose of them when you leave.
A kitchenette is provided in the Dining Room area for food preparation including snacks, simple lunches etc. It has a convection/microwave oven, sink, fridge and small dishwasher. It is not designed for the preparation of full meals. You are required to keep this area clean and tidy at all times and to clean up immediately after use.
5. Summer Dining and Communal Cleaning arrangements
The Kitchen and Dining Areas are open for self-catering. Please wash everything you have used to prepare and eat your meals in hot soapy water immediately after each meal and then use the kitchen sanitiser to rinse and allow items to air dry before putting them away (we don’t have a dishwasher in the kitchen). Please also ensure this is done on the day of your departure.
Alternatively, you may use the small kitchenette dishwasher but please return to unpack it promptly.
If the BBQ is used, it should be cleaned prior to your departure. A cleaning fee of $100 will be applied to your account if the BBQ is left in an unsatisfactory state.
During your stay and on the day of your departure, please ensure you leave all communal areas clean, including the downstairs bathrooms; regularly vacuum and mop common areas if they become dirty, and remove all rubbish and recycling to the outside bins next to the stairs in the car park each day or more frequently as necessary.
You are required to supply your own groceries during Summer. Complimentary tea, coffee pods, sugar, pepper and salt are available for your convenience.
The white fridge in the kitchen is for the Manager’s personal use and should not accessed unless the fridge is empty when you arrive. There is also a large glass fronted fridge in the main kitchen pantry as well as a freezer, and fridges in the kitchenette, together with the downstairs fridge in the basement for your convenience.
Please ensure you only consume the food and drinks you have brought with you to the Lodge and please ensure you take these with you or dispose of them when you leave.
6. Bookings Arrivals and Departures:
Weekly Winter Season bookings are from Sunday to Saturday nights inclusive.
Check in time is 2 pm. If you arrive early please do not access the car park until after 11 am, or your room until 2 pm, unless otherwise agreed in advance with the Lodge Managers.
Room allocations are posted on the entrance hall notice board.
All members and associates are required to make their own bed on arrival at the Lodge and clean linen will be located on each bed you have booked when you arrive. If for some reason you need more linen, please contact the Lodge Managers.
Children under 3 are not allocated a bed and are therefore free of charge if you provide their bedding. If you require a bed for a child under 3, please advise this in writing at the time you make your booking and you may be charged an additional cost.
Don’t forget to bring your own bath towels and other bathroom linen and shower soap.
Bookings are allocated for beds, not rooms and sharing of rooms between different bookings may occasionally occur although prior notice will always be given by the Lodge Managers.
The total number of people staying at the Lodge will not exceed the agreed number determined by the Board regardless of room configuration.
On your day of departure you must vacate your room and the car park by 10am as follows:
Please leave the room clean and tidy, remove of all your belongings and take your rubbish to the garbage bins next to the stairs in the car park.
Remove the linen from your bed and leave it neatly in a pile in your room or in areas designated by the Lodge Managers.
Return any items belonging to Berghütte such as glasses or mugs to the kitchen. During Winter these should be placed in the designated area as directed by the Lodge Managers. During Summer you are required to clean and sanitise these and put away prior to your departure.
Please ensure you have removed all your food and drinks from the communal fridges and storage areas.
If you are not leaving Thredbo straight away on your departure, please ensure your car is moved to a public car park by 10am unless you have prior permission to stay longer from the Lodge Managers.
7. Security
We want you to feel safe and secure during your stay at Berghütte. When your booking is confirmed, you will receive an email with the front door code. For everyone’s peace of mind, please keep this code private and only share it with members and associates staying at the Lodge with you.
To help maintain a secure environment, please ensure that all external doors remain closed and locked when not in immediate use.
Please note, Berghütte is not responsible for your personal belongings in the Lodge at any time. We encourage you to implement your own security measures.
The WIFI password is available on the noticeboard on the back of your room door. Please only share it with those staying in the Lodge.
8. Car Parking
We are very lucky to have our own private car park in Thredbo. Please note that parking at the Lodge is a privilege not a right and access is via the Lantern Apartments driveway and car park. Everyone staying or visiting the Lodge must maintain good relationships with our neighbours by entering and leaving the Lantern and Berghütte car parks in a respectful and courteous way. Do not reverse down the Lantern car park, and drive or ride through the car park slowly, safely and patiently. Do not park or block access in the Lantern Apartments car park even for a short time. Please note:
space is limited so we give priority parking to our members first, followed by associates.
cars should be parked as far back in the Berghutte car park as possible. If safe to do so, consider reversing your car when you are in the Berg car park to make it easier to move out.
only motor bikes or cars can be parked, please contact our Managers ahead of time for permission if you wish to park trailers, trucks or other types of vehicles.
where, if and how you park in the Berghütte car park is at the discretion of the Lodge Managers and Directors.
parking in the Berghütte car park is at your own risk and Berghütte is not liable for any loss or damage to your property.
if the car park is at maximum capacity, you’re welcome to unload your vehicle in the Berghütte car park and then park in a public car park. During winter, shuttle buses run frequently during the day (one, whole mountain shuttle bus runs at night), stopping right at the entrance to the Lantern Apartments making it easy for you to get back to the Lodge.
only one vehicle per room can be parked in the Lodge car park to a maximum of 10-12 cars.
if you park in the Berghütte car park, you must leave your keys in the ‘car key box’ located in the Dining Room and label them with your car registration number, Berghütte room number and your mobile phone number. Other members and associates or the Lodge Managers may need to move your car by using your keys. By parking in the Berghütte car park, you do this at your own risk. If you do not wish for your car to be moved, you should park in a public car park.
please consider giving adequate notice to other members and associates about your intention to remove or move your car from its parked position, if it is parked in by other cars. To minimise issues and assist in a smooth departure by car, please communicate your travel plans with other relevant members & associates the night before.
without early and clear communication of car travel plans you may be delayed or cause others to be delayed. It may be necessary to be available to move your vehicle at any time as directed by the Lodge Managers or at the request of other members and associates (including during the day, when you may need to return to the Lodge from an activity).
9. Bike/Ski and Drying Room
We know your gear is an important part of your alpine experience, which is why we’ve provided a bike and ski storage room conveniently located to the left in the entrance hall. Please store all equipment here to help keep the Lodge clean and clutter-free. This includes skis, ski boots, bikes, muddy shoes.
Our dedicated drying room ensures that your gear is ready for action each morning. Simply hang up your jackets, pants and gloves as neatly as possible, and giving boots plenty of space to let the heater take care of the rest.
10. Laundry and Ski Tuning Room
Our laundry and ski tuning room are here to make your stay even more convenient. Located via the 1st Floor landing, these facilities are available for your use during your stay. Please leave the area tidy for the next person, making sure you quickly move your washing to the dryer allowing another guest to use the facilities. One load to wash and dry is $5. Please let the Lodge Managers know your total amount of washes during your stay to pay by credit card on departure as we cannot accept cash.
Regarding the ski tuning facilities, use the stairs at the end of the entrance hallway to access the Ski Tuning Room, not via the upper lounge or the external door. Please ensure all tools and equipment are put back in place, the floor swept and clean of excess wax and debris immediately after use.
11.Winter Ski Racing
All members are welcome to join our Junior and Senior Ski Racing teams at the Thredbo Interclubs Ski Races. Berg consistently punches above its weight and all new racers are welcome. Even if you don't have experience racing, there is plenty of support to help newbies. In the meantime if you would like more information about how to join or to register your interest please send an email to admin@berghutteskiclub.com
Junior Interclub Races: Usually a Tuesday during July school holidays
Senior Interclub Races: Usually the 2nd Saturday in August
12. Members are responsible for their Associates
We warmly welcome our members’ associates to Berghütte and encourage our members to help their associates understand communal Lodge life and how we do things at Berg. It is important to understand we are a Ski Lodge and not a Hotel so that everyone has a great experience and we all chip in to help the Lodge Managers and keep the Lodge clean and tidy.
We remind members that they are responsible and liable for the actions of their associates at all times, including when a member may not be staying at the Lodge at the same time. This responsibly extends to any fines, fees, penalties, damage, loss, outstanding payments or unsatisfactory behaviour. Please make your associates aware of our booking Terms and Conditions, these Lodge Rules and Information and Berghütte policies and procedures prior to them checking in (available on the website or from the Lodge Managers). It’s all part of making their stay as comfortable and hassle-free as possible.
13. Lost Property
We understand that sometimes things get left behind. If you forget an item, rest assured we’ll do our best to reunite you with it. Lost property is kept for two weeks, after which any unclaimed items will be donated to charity or disposed of. Should you need an item returned, simply send us a reply-paid satchel, and our Lodge Managers will take care of it.
14. On a serious note
The Mountains are known for extreme and changeable weather. Berghütte is located in an extreme climatic environment which can range from bushfires to blizzards. As per Berghütte’s Terms and Conditions, you accept that Berghütte is not responsible for any loss of enjoyment, injury, illness, changes or cancellation during your stay that is occasioned by the effects of bush fires, excessive snow, ice, rain and storm activity, infectious illness or any other natural phenomenon or circumstances beyond our control.
Thredbo is home to a diverse range of flora and fauna. Please respect this by disposing of your garbage in the bins provided and not leaving food in rooms and on balconies as this may attract unwanted visitors to the Lodge. Dogs and other pets are not permitted in the Kosciuszko National Park and thus not permitted in the Lodge.
The Lodge Managers and the Directors reserve the right to ask you or your associates to leave the Lodge for any reason should we consider that it is not in the best interest of the Berghütte Ski Club. Your remaining accommodation services are non-refundable.
15. Finally . . .
If you have any questions, comments or concerns please contact our Lodge Managers on 0475 825 291
We wish you a fantastic stay at our wonderful Lodge in Thredbo and we hope you enjoy your time at Berghütte and the beautiful Snowy Mountains.
Your feedback is welcome, please email the Berghutte Board of Directors: admin@berghutteskiclub.com